Can I join your tours if I am a Single traveler?
Most of our tours available from one person. If you have special request, please send your enquiry via email: cs@rainbowtour.com.hk or contact us at (852) 2982-8111.
Do I have to pay for my tour in advance?
We require all tour payment to be made when booking done.
Can I change the seafood banquet menu?
Seafood menus for tours are fixed. If you have special dietary needs, please contact us via email: cs@rainbowtour.com.hk or call at (852) 2982-8111.
How to know my order is done?
Upon payment for a booking of a tour package, a confirmation letter will be sent to email address you provided. Please make sure to enter a valid email and check the junk box if you didn't receive the confirmation letter. Please present the confirmation email on tour day.
Is there any discount for a group?
Please send your enquiry via email: cs@rainbowtour.com.hk or contact us at (852) 2982-8111.
Can I change or cancel my package once order done?
All bookings are non-refundable and non-transferable. For details, please refer to terms and condition of respective packages.
What should I do if I am late on tour day?
Sorry that all our tour will be departed on schedule, so please be punctual. If passengers no show on tour day, all tour payment will NOT be refunded.